Frequently Asked Questions
Westside at Buttercup Creek & Goodwin Management Information
The Westside at Buttercup Creek website: https://awbc.sites.townsq.io/0
On this website, homeowners can access:
• Association documents
• Contact information
• Pool key/amenity access request
• Shed guidelines
• Paint & fence guidelines
• Architectural request online form
• Association ID for online payments
• Payment options
Many of these resources can also be found on TownSquare.
Frequently Asked Questions
How do I contact Goodwin Property Management?
Live Chat: 8:30am-5:30pm Monday-Friday at https://www.goodwintx.com
Online Contact Form: https://www.goodwintx.com/contact/
Main Customer Service: 855-289-6007
Local Customer Service: 512-502-7500
Accounting Customer Service: 855-289-6007
Main Goodwin E-mail: info@goodwintx.com
Property Manager E-mail: WBCmanager@goodwintx.com
What is TownSquare?
TownSquare is an HOA communication app where homeowners can access community documents, reserve the pavilion next to the pool, submit requests, and more. Please contact Goodwin Property Management if you would like to create a Townsquare account.
How do I submit an architectural control request form?
You can submit an arc request online at: https://awbc.sites.townsq.io/4
The Architectural Control Committee is comprised of voluntary Westside at Buttercup Creek homeowners. Architectural requests can take up to 30 days to review.
How do I request a pool key?
You can request a pool key online at: https://awbc.sites.townsq.io/2
Where can I find the Westside at Buttercup Creek Governing Documents, Bylaws, and other association documents?
https://awbc.sites.townsq.io/1
Who oversees the Whispering Hollow common areas, pool, and playgrounds?
Vendors, inspectors, board members, and our Goodwin Property Management representative monitor these areas. We are always grateful for input from homeowners if you notice areas in need of attention.
What are the pool’s hours of operation?
The pool is typically open from 5am to 9pm daily from May 1st until October.1st.
How many guests can I have at the pool? 4 guests per home.
Who is on the HOA board?
The Westside at Buttercup Creek HOA board is made up of elected WH homeowners who hold voluntary positions. Our current board members are Paul Daly, Michelle Bodenger, Chris Bardash and Cheryl Small.
What is an HOA committee?
Committee participants moderate HOA programs such as events and architectural requests. Please reach out to the board if you are interested in joining a committee.
How can I find out about HOA meetings?
Homeowners are notified of upcoming meetings via e-mail and through various social media platforms.